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This section introduces a range of ways of looking at language. Each method is used by linguists to analyse the way people interact, and to understand how it is that we are able to make interaction run smoothly (or not!).

Each tool is introduced and illustrated with examples from everyday life, the media and conflict situations. Recommended reading for each tool is also provided, guiding readers to both accessible and complex sources for finding out more.

An understanding of each of the aspects of language in this section can enhance our understanding of how language and conflict are intertwined. Conflicts arise, progress and are resolved through language, and the tools gathered here help the analyst to understand and describe how the two are linked.

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